Emotional Intelligence – how to measure it


At Harrison Assessments we are often asked if we can measure the behavioural traits that make up Emotional Intelligence.  The short answer is that, because HATS utilises working preferences the whole system measures emotional intelligence.  If we enjoy what we are doing then emotional behaviour will reflect that, if we don’t then our emotional behaviour will reflect that too.

However, now we can measure Emotional Intelligence in a way that has never been done before.  The unique SmartQuestionnaire™ measures 175 behavioural preferences in a way that is highly accurate.  The Emotional Intelligence profiles can be assessed against the SmartQuestionnaire™ answers with precise results.  Each profile is made up from a set of essential traits, some desirable traits and some traits to avoid.

Take ‘Relationship Leadership’ for example  –

  • Essential traits include influencing, analyses pitfalls, authoritative collaboration, collaborative, effective enforcing, enlists cooperation and wants to lead.
  • Desirable traits include diplomacy, frankness, handles conflict, persistent, planning, experimenting, negotiating, provides direction, assertiveness, organised, pressure tolerance, psychology, research/learning, teaching, risking, tolerance of bluntness.
  • Traits to avoid include bluntness, authoritarian, defensive, dominating, harsh, insensitive, permissive, rebellious autonomy and sceptical.

The other 3 constituent parts of Emotional Intelligence have their own profiles under the headings –

  • Knowing Oneself
  • Self-Motivation and Self-Management
  • Social Awareness and Service Orientation

All 4 are pulled together in one report enabling organisations to measure individuals for emotional intelligence and create development plans accordingly.

If you would like to know more about measuring emotional intelligence please call 44 (0)7768 922244, or complete the enquiry form below.