Communication is one of the most important skills a successful leader can develop. Effective communication is the tool to inspire, align a team around common goals, build trust and negotiate delicate situations.
Ineffective communication can leave teams feeling out of the loop and lacking in confidence and motivation. It can even result in a complete breakdown in trust between leader and employee/team. This in turn has a huge impact on productivity and can result in absenteeism, raised levels of sickness and staff churn. If you happen to work for a visionary company who recognize the importance of effective communication you will have been on the receiving end as well as seen the benefits of training in such skills.
Here are 5 areas you could consider if you want to do a bit of work on your own communication skills and style.
What do you feel you do well? Where could you do a bit better? And what could you put in place to help with that?
How our communication is received will depend on the perception and viewpoint of the person receiving it. This means that it can be open to interpretation. However, the intention and the interpretation can often be miles apart. It is important to remember that it is the interpretation and not the intention that triggers action. So, if we want that action to be positive and progressive, we must take the utmost care with our communication.
You can read more on what effective communication can look like in this blog.
Are you interested in how we can help with developing this and other leadership skills for yourself or your team? Please get in touch at firstname.lastname@example.org or on 07768 922244