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Business Skills - Personal development programmes
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Do you have the tools you need to succeed?

12th April 2007

Ever tried to undo a crosshead screw with a flat head driver... ever rounded a nut by using the wrong sized spanner... sometimes grabbing the nearest (or most familiar) tool seems like the quickest option. What inevitably happens is that 'quick job' gets harder or more complicated and the quick fix you were seeking becomes a more serious or time consuming problem.

People behave as the culture dictates

22 March 2007

When working in teams people develop habitual reactions to the way others behave towards them.  The culmination of these actions/reactions creates the culture.

I don't do small talk!

12th March 2007

We often hear people say ‘I don’t do small talk!’  The implication is either -

  • I am far too busy or important to get involved in passing the time of day with colleagues and friends or ...
  • Actually I am petrified of you and I don’t know how to talk to you so I’ll just keep myself busy instead

Get a job you like – or become grit in the machine

5th March 2007

I have heard some people say it’s not important to enjoy your work – as work is merely a means to an end – the salary; but this view fails to recognise a number of negative consequences on people and the business.

Over many years of running personal development programmes for people in business we have noticed some common traits among people who dislike their job, but stick at it regardless. A person who dislikes their job is highly likely to:

Bad managers turn off young talent

15th February 2007

A survey conducted by the Institute of Leadership and Management (ILM), and reported in the Sunday Times, reveals that 400,000 British workers between 18 and 24 feel their manager is holding them back.

The Brilliance of NLP

12 February 2007

We are often asked ‘what has NLP done for you?’ And perhaps more intriguingly, ‘what does NLP enable you to do?’  These are not questions to which answers trip off the tongue easily.  Discussing these questions in the context of our recent book Brilliant NLP we came to the conclusion that answering the first one in particular will depend at which stage of life the question is posed.

Purpose and Passion in Leadership

10 February 2007

I was intrigued to learn that European Union leaders, gathering in
Brussels to decide on carbon emission reductions, arrived in big gas guzzling Mercedes cars. Surely, I thought, anyone whose purpose is to reduce emissions would want to be a role model and behave as they would like others to behave? Wouldn’t a Toyota Prius, the most popular energy friendly car available today, be giving a clearer message about the urgency to create change? Incongruent behaviour like this suggests a lack of real purpose, and certainly little passion for taking positive action to reduce carbon emissions.

Is it time to activate your banana?

8th January 2007

A current BBC news video tells of civil service bosses in Tyneside who have introduced a 'clean desk' policy. The purpose behind it is to improve service to the public, but it has infuriated unions and demotivated staff. One employee was asked if the banana on his desk was active or inactive.

When you treat employees like children don't be surprised when they begin to behave like children. Employees learn what they live.

Group Coaching has the edge

3rd January 2007

To an outside observer the REALSUCCESS Programme may look like a communication skills or motivational training course - but look closely and you will see that it is very, very, different. Yes, the participants learn the most advanced influencing skills available today, and they leave highly motivated, but the similarities stop there.

Sheep dip anyone?

2nd January 2007

There is a belief that attitudes and skills can be developed overnight almost like upgrading the operating system on a computer.  What often happens is that the speed at which managers expect to see change in processes and systems is also applied to people. Attempts to get employees to think and behave differently by sheep-dipping often have the opposite effect. This is because people are unlike processes and systems.

Are you listening to me?

8 November 2006

Why managers are turning to NLP for leadership skills

I was recently with a group of managers from a fast-moving international organisation. They were learning NLP skills to give them more of an influence in the business. During a conversation at coffee break one of the managers said she recently met their CEO, who asked her how things were in her part of the company. She told him what she was excited about, and also described some of her frustrations.

Do you think or feel your way through the day?

1st November 2006

How do you weigh up situations and make decisions? Would you call yourself a thinker or a feeler? Well, it really doesn't matter whether you are one or the other - and of course everyone has the capacity to both think and feel. What is important is how you think and how you feel.

It’s getting tougher at the top!

12th September 2006

If you’re a CEO or CFO of a publicly quoted company you probably know what pressure is. A recent study by Booz Allen Hamilton at 2500 largest publicly quoted companies has found that in the period between 1995-2004 CEO dismissals increased by 300%, underperformance being the primary reason. Being a CEO is an increasingly risky business.

Is stress getting to you?

18th September 2006
As an engineer my brother knows all about stress. He used to test metal components for the level of physical stress at which they would fracture, shatter or break in half. Some metals can take more stress than others, but they all have a point at which they will be overcome by the pressure being exerted. People are pretty much the same, except that stress begins as mental pressure before it becomes physical. There is a level of stress at which some part of you will snap.

Creating your personal mission

Have you ever been on the receiving end of poor customer service where no one seemed to be listening to your needs? I have a friend who hates being in that position so much it becomes a personal mission.

How do you define yourself?

I recently asked a client to describe his multi-faceted role, to which he replied, ‘I don’t really define myself in any particular way’.

Keeping you stress free

An extract from our e-book 'Keeping You Stress Free and Effective'

Influencing the organisation

An extract from our e-book 'Influencing the Organisation'

Leadership today requires an ability to influence the thinking of many different groups within the organisation – not just your own team.

Are you feeling good about your promise?

Like most people, I bet that every now and then you have made a promise to yourself and failed to keep it. It may have been a promise to get fit, speak up to your boss, deal with an issue with your partner, or change some aspect of your lifestyle. I think one of the ways we learn to deal with life is to make promises, many of which end up in the scrap yard of broken promises.

Redundancy - aren't you the lucky one!

All too often we are told that ‘so and so’ has been made redundant or that someone else has been made redundant 3 times in the last four years. The tone of voice used is usually one of sympathy, whispered quietly so nobody can hear. The stigma attached keeps the very notion of redundancy a negative one.

Change at the speed of light

There is a general belief that getting people to change their behaviour is difficult and takes a long time. I can understand this belief when there are so many examples of change taking a long time. Yet I am aware that we like to defend our beliefs and look for evidence to support them. We know that whatever we believe we will seek to make true. TV debating programmes are based upon this principle and it’s what causes so many arguments between people and groups.

Why time management does not work!

These days productivity is a key component of being competitive in your marketplace. When people seek to get more out of the time they give to work the journey often ends with a time management course where you learn to write lists and prioritise what is important. You may also bring back a highly sophisticated personal organiser.

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